Frequently Asked Questions
Once your order is dispatched, you'll receive a tracking link via Royal Mail, allowing you to follow real-time updates. If your order is delayed, please check your tracking link for the latest updates, as occasional delays may occur. You can also use our tracking page that you may find in the footer below.
We understand that sometimes things don’t work out, and we want to make returns as easy as possible for you! Simply use our dedicated return policy to return or exchange items from your order. You'll need your order number, which can be found in your Celeste Boutique order confirmation email.
Sometimes it’s hard to find the perfect fit. All of our styles are true to size unless stated otherwise on our website product page. Our sizes are listed in UK sizes.
You can reach our customer service team via our Contact Us page or email at info@celeste-boutique.com
We aim to respond within 12-24 hours (Monday–Saturday, excluding holidays).